Frequently Asked Questions

Hopefully we can answer any questions you have below, if not contact us at info@staay.co.

 
  • Longevity research in mammals is continually pored over, and we tease out the most promising information. Then, with the oversight of a biochemist (and considering the specific digestive and nutritional needs of cats and dogs) our supplements are formulated and tested with safety, efficacy, and palatability as the main priorities.

  • Unless specifically stated under product description, all of our supplements have been formulated specifically with both cats and dogs in mind. However, because of size differences, dosing will sometimes be different for cats and dogs and will be noted accordingly.

  • Our supplements are recommended for no animal populations other than canine and feline at this time.

  • Right here in the US; we manufacture our supplements in the ever-lovely New England. Our facility passes rigorous FDA and third party audits, complies with all local, state, and federal regulations, and adheres to an allergen protocol to eliminate cross-contamination.

  • This is always recommended. Your vet may have specific, relevant knowledge about your pet’s health and nutritional needs.

  • When your order ships, you will be sent a tracking number so you can keep an eye on your pet’s shipment. 
If you can’t find this email or tracking number, please email us at info@staay.co.

  • None of the statements on this web site have been evaluated by the FDA.

    However, Staay is a proud member of the NASC (the National Animal Supplement Council). Direct from the NASC website: “To earn permission to display the NASC Quality Seal on its products and marketing materials, an NASC member company must pass a comprehensive facility audit every two years, maintain ongoing compliance with rigorous NASC quality standards, participate in annual continuing education facilitated by NASC, and pass random independent testing of their products to ensure they are meeting label claims.”

  • All of our supplements are rated for a two-year shelf life.

  • We want all of our customers and their pets to love the products they receive from us. If you’re not 100% satisfied with your purchase, please email us at info@staay.co within 30 days of receipt, and we’ll refund your entire purchase.